Team realizes U.S. Customs and Census data can be challenging to work with. Not only have we made our trade data tools incredibly easy to use, but we have the industry’s leading support team to help you find the data you need in TradeIQ
™ and TradeView
We begin helping customers as soon as they subscribe by contacting them to schedule a personalized training session. Our training offers never expire, no matter if you are new to our trade intelligence tools or have used them for years and just want to be updated on recent enhancements. Customers are also welcome to join our monthly training session on the second Wednesday of each month at 1:00 PM U.S. Central.
Zepol’s Support Team
is here live for our customers and trial users from 7:00 AM to 7:00 PM U.S. Central time to answer questions and assist in setting up searches and scheduled emailed reports. Even if our customers are working late to finish a project, we have comprehensive Help Centers with new Video tabs that have short how-to videos on basic searches. You will also find FAQs, searching instructions, glossaries, and data dictionaries in the Help Centers.
Here is how you can reach Zepol’s Support Team:
Please don’t hesitate to contact us if you have any questions, whether you are a current customer or just interested in our tools!